Terms and Conditions

1. Personal data

You agree that providing services or products will begin immediately after fulfilling all the formalities required for registration.
The information provided must be accurate. Choosing recording, you bind yourself to provide us with the correct name, address and other useful information. 
By accessing and using the personal password of the account, you are responsible for all actions arising from their use. S.C. BEST SUN SOLUTION S.R.L. cannot be held responsible for any errors resulted from the negligence of the user regarding the security and privacy of his account and password.

2. Security of personal data

Your personal data will be used by S.C. BEST SUN SOLUTION S.R.L. for the confirmation of the orders, information via e-mail, mail or other means of communication regarding further actions, statistical reports, etc.
Your personal data may be transmitted to the authorities in order to check commercial transactions or to other authorities entitled to justified verifications based on the law.
Data supplied by customers is strictly confidential. S.C. BEST SUN SOLUTION S.R.L. commits against its clients not to provide these data to third persons or companies and use them strictly for business relationship between the client and S.C. BEST SUN SOLUTION S.R.L..
This site uses security measures against the loss, misuse or alteration of the information that is in our control. 
S.C. BEST SUN SOLUTION S.R.L. undertakes to respect your rights granted by Law 677/2001, and at your request sent to the address [...................] undertakes: to correct, update, block, erase or transform into anonymous data, free of charge, the data whose processing does not comply with Law no. 677/2001 regarding the protection of individuals with regard to the processing of personal data and to the free movement of such data; to cease the processing of your personal data.
S.C. BEST SUN SOLUTION S.R.L. certifies that it will comply with the rights conferred by Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, by Law no. 365/2002 on electronic commerce as well as Ordinance no. 130/2000 on the protection of consumers in the conclusion and execution of distance contracts as amended and supplemented. Among these rights, there are (this list is not exhaustive):
 a. the right to ask S.C. BEST SUN SOLUTION S.R.L. to confirm whether or not your personal data are being processed, free of charge for one request per year;

b. the right to ask S.C. BEST SUN SOLUTION S.R.L. to correct, update, block or delete, free of charge, those provided data whose processing does not comply with Law no. 677/2001;

c. the right to ask S.C. BEST SUN SOLUTION S.R.L. to cease, free of charge, processing of his/her personal data; 
d. In case of online payments, the payment of the services on this website is made through online payment solutions offered by Romcard SA. 

In order to eliminate the risk for your data to be taken into possession and be misused by third parties: 

S.C. BEST SUN SOLUTION S.R.L. and Romcard SA guarantee the security of information systems. 

The information on bank card details (card number, expiration date, etc.) shall not be transferred or stored at any time, on the S.C. BEST SUN SOLUTION S.R.L.'s servers or on the Romcard SA servers.
In case of 3D Secure system for paying with Visa and MasterCard, data related to the card are entered directly into the Visa or MasterCard systems and in case your card was issued by a bank certified in the 3D Secure, transaction authorization is done only after your authentication in this system - the introduction of a code / password known only by you, similar to the PIN code at ATM transactions. 

3. Copyright

The entire content of the site [www.pavel-shop.com] - images, text, graphics, symbols, web graphic elements, scripts, programs and other data - is owned by S.C. BEST SUN SOLUTION S.R.L. and its suppliers and it is protected by copyright law and protection of intellectual and industrial property laws. The use of any of the items listed above without the permission of S.C. BEST SUN SOLUTION S.R.L. is punishable under the laws in force.

4. Access to site

S.C. BEST SUN SOLUTION S.R.L. guarantees the user limited access, for personal interest, to this site and does not grant the right to download or modify in part or in full the site, to reproduce the site partially or in full, to copy, to sell / resell or exploit the site in any other manner, for commercial purposes or against the S.C. BEST SUN SOLUTION S.R.L. company interests without its prior written consent.

5. Price

Payment shall be made online when you place your order. All prices are inclusive of VAT. If order accepted, you will be informed about the time and means of delivery.
Prices are set when products are displayed on site and include VAT and may change when discount policy applies or the euro-lei exchange rate changes significantly. All prices are into EUR.  

6. Payment of services 

 Payment of services under these Terms and Conditions can be made online by credit card. 
 Payment can be made by credit / debit card. 
If payment is made online by credit / debit card, a form with details is required to fill in. If the transaction is successful, the next screen provides the relevant information about the order. 
S.C. BEST SUN SOLUTION S.R.L. accepts the following credit / debit cards: Visa, Visa Electron, Mastercard / Eurocard, Maestro, including Visa or MasterCard virtual cards. Using the credit / debit card payment method, your order will be processed immediately.

7. Disputes

Any dispute arising in connection with this service will be solved amicably. 
In case the conflict could not be managed amicably, the competence lies with the Romanian court of law.
By agreeing to these Terms and Conditions, the customer assumes all such risks.

8. Errors

We try to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website be completely free of human or technological errors.
This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any such errors, inaccuracies or omissions, including after an order has been submitted and to change or update information at any time without prior notice.

9. Exchanges 

We gladly accept exchanges within 5 days of receipt. However we can only exchange non-faulty items that are in their original condition, have not been worn, damaged or washed, with all original tags attached, packaging and other accessories received with the order and must not show any signs of use. All delivery costs will be supported by the client.
The merchandise must be returned in one mailing. We reserve the right to refuse multiple returns at different times from one order.
Please be aware that we can only exchange the item with another product of the same value. Please  send an email to customercare@pavel-shop.com for more information. 
The delivery time depends on the chosen product, if we have it in stock or we need to make it especially for you.
Custom size products cannot be exchanged.
Products purchased during our sales period or from any promotion will not be exchanged!